WHAT ARE THE 9 CORE COMPETENCIES OF EFFECTIVE FACILITY MANAGEMENT SYSTEM & MANAGER
OCCUPANCY & HUMAN FACTORS: Better ensures the facility is safe, healthy and secure, and furthermore fosters an environment of support, innovation, diversity and development.
OPERATIONS AND MAINTENANCE: Closely oversees and tracks maintenance practices and systems throughout the facility. While maintenance personnel are responsible for day-to-day functions, the facility manager develops maintenance strategy and planning.
SUSTAINABILITY: Identifies opportunities for sustainable processes and technology to benefit the external environment as well as facility operations. Develops, implements and oversees sustainability practices and enhances them as warranted.
FACILITY INFORMATION & TECHNOLOGY MANAGEMENT: Stays up to date with industrial maintenance technology, and identifies and implements opportunities for technology upgrades.
RISK MANAGEMENT: Creates emergency management and continuity plans for unexpected events and manages emergency testing and simulation to assure preparedness.
COMMUNICATION: Oversees all communication throughout the facility including announcements, maintenance notices, process reminders and safety communication.
PERFORMANCE & QUALITY: Creates performance and quality standards, including benchmarks, assessment methodology, metrics, best practices and service level agreements. Closely monitors quality performance and creates and implements improvement plans as necessary.
PROJECT MANAGEMENT: Identifies project needs and manages personnel, vendors, contracts, budgets, evaluation and reporting on project results.
FINANCE & BUSINESS: Understands and prepares financial documents and reports including budgets, contracts, balance sheets/P&Ls, procurement, chargebacks and more. Collaborates as necessary with accounting and finance personnel to assure copacetic financial practices.